Keal Engage brings a new level of sophistication to the gathering, reporting and ongoing monitoring of broker customer engagement levels. Key customer engagement, comment and request for contact data is available via SIG in real time. Seamlessly gather customer feedback at a variety of key customer touch points.

Reliable Customer Feedback

Measure customer engagement, loyalty and retention. Gain relevant customer attitudes and perceptions.

Business ‘Health Check’

Through regular risk assessment and performance reports gain insight on your brokerage’s customer engagement and benefit delivery performance.

Meaningful Customer Action Focus

Receive real-time notification of customers asking to be contacted and insight into your service levels.

Integrated with SIG

Keal Engage is fully integrated with SIG, automating scheduled survey requests, producing monthly reports and displaying customer engagement scores right on the customer screen.

A Unique Customer Engagement Measurement System

Developed specifically for Canadian insurance brokers.

Features Keal Engage Others
Real Time Customer Engagement
Brokerage Benchmarks
In Depth Reporting

Additional Highlights

  • Quick and easy-to-do for your customers online
  • Optional claims feedback
  • Customer Demographics

Keal is awesome

Get in touch with us

Call us at 1.800.268.5325 or fill out our contact form below.