Keal Blog

The Latest News & Insights

This is not your typical St. Patrick's Day blog. If you're looking for the legend of St. Paddy driving snakes out of Ireland, I hate to disappoint you, but there never were any.   One of my favourite things about Canadians is our ability to be Canadian while retaining our ancestral heritage.  For me, that means although the newest branch in my family arrived 4 generations ago, if...

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Much has been written lately about millennials in the workplace. As millennials become the most prominent generation around the world and in the workplace, they bring a unique skillset that employers would be wise to pay attention to. Technologically proficient, millennials have grown up with all forms of media, and therefore skilled at successfully connecting with others, such as your customers, who are using tech-powered...

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I am going to say something that I didn’t think was controversial, but I have come to appreciate that some will strongly disagree. There are market experts that will insist that you must build a complex and multi-pronged approach to achieve your goal.  If you have the capacity to do this, you absolutely should!  For the most part, you likely have insurer and tech partners...

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Disruption is nothing new, you’ve seen it before. Companies today have two choices: evolve with technology or go extinct. This certainly holds true for the insurance industry where emerging insurance technology is putting pressure on many in the industry who are slow to adapt. As you can see from the timeline above, this isn't exactly new. And in case you don’t think it could happen to you,...

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Ugh….not another article on eSignatures ….. I hear you… but here’s the thing. In today’s world where we demand everything to be done as quickly and efficiently as possible, does it make any sense that the adoption rate of technology in insurance brokerages would be so low? I would say it does not. Yes, I know right now you are thinking about your clients that prefer to...

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Many opportunities present themselves to businesses at Valentine's. The one I have chosen to address today is retention. Don't we all say that we do care about our customers, we care about our employees and their families, we care about business opportunities, we care about our community and the list goes on? They are all very important but one is often forgotten; Retention. I have been in...

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