Keal Blog

The Latest News & Insights

    Would your customers leave your company if a competitor came calling? Customer service, and the ability to consistently provide a positive support experience plays an immense role in solidifying relationships with your clients. While we, as customer service professionals, obviously like to hope customers we deal with on a daily basis wouldn't jump ship if given a chance, it's important to acknowledge there are varying levels of...

Read More

In just four more days all across this beautiful country there will be celebrations. Canada Day celebrations have been held across Canada on July 1st since 1868. Although the British North America Act (today known as the Constitution Act, 1867) created Canada on July 1, 1867, it was June 20, 1968 when the Governor General Lord Monck signed a proclamation requesting that all Her Majesty's...

Read More

  As I write this in my office in Windsor, Ontario, I can proudly say I live in the city that has been known for the last two days as the hottest place in Canada. The downside is that with the heat comes the humidity, which I am not a fan of. I'm sure you've noticed how much life is sucked out of you (and ladies,...

Read More

Today we celebrate those that gave birth to fresh ideas and forever changed the future. Fathers of Innovation. In researching interesting figures in history that were in some way visionary in their innovation, the list became overwhelming. Which is kind of great. I would hate to live in a world where there are only a handful of people challenging the status quo. For the sake of...

Read More

Originally posted on August 11, 2016 by Libbie Cedeno in Producer Selling Tips Wake up. Grab coffee. Go for a walk. Drive to the office. Talk with your insureds. Reach out to new prospects. Go home. Have dinner. Watch the ball game. Repeat. Does this sound familiar? Humans are creatures of routine. There’s nothing wrong with that. Routines give us control. Control gives us power. Do you...

Read More