The Vertafore Way

Insurance is about relationships and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day and delivering results you can see, we provide the level of trust and security that insurance is all about.

Powered By Technology, Focused On People

It’s our mission to transform the way the industry operates by putting people at the heart of insurance technology.

Focusing On Our Customers

Becoming Better Every Day

Delivering Results You Can See

Bias to Action

We’re united by an innate drive to take action and make a difference in the technology and insurance spaces.

Win Together

We work together as one team, showing empathy and respect along the way.

Show Up Curious

We work to challenge one another to push boundaries and think beyond the box.

Say It, Do It

We honor every one of our commitments because

integrity is important to us.

Customer Success is Our Success

We cultivate authentic relationships and follow

up by actively listening to their needs.

Life at Vertafore

Our culture is the embodiment of our principles and beliefs. The principles that we live by make up The Vertafore Way: The Way we work with each other; The Way we work with our customers; The Way we work with our partners. To be a team member here is to live by these principles.

We also share common beliefs that help guide our actions each and every day. We believe in taking care of our customers, in achieving goals and in making everyone feel valued.

We are a team of high achievers and pride ourselves on getting it right, every time, and learning in the process. Despite our shared principles, we are also an eclectic bunch. We are insurance nerds, techies and creatives—sometimes all at the same time. Our culture isn’t static. It’s something we build and improve upon, every day.

Our Perks

Come work with us! We offer a unique environment with a focus on teamwork and leadership opportunities. Check out some of the perks that we offer below!


Competitive annual bonus program for you to share in the company’s success

Health & Wellness

Medical, dental, vision and life group insurance plan


Pension plan with match

Professional Development

Ongoing development opportunities and a tuition reimbursement program

Awesome Extras

Company socials, annual gatherings, volunteering & more

Keal Cares

Caring for people is in our DNA. We have a long tradition of community service and volunteerism, with opportunities across all of our locations throughout the year. Our annual “Week of Caring” is just one of many events coordinated by our “Vertafore Cares”  and “Keal Cares” committees of compassionate employees.

Team Activities

We’re team players! In the office or on the field, we’re always up for some friendly competition. In Concord, some of our employees are part of our Road Hockey team that holds practices at lunch time. They participate in an annual tournament to raise money for cancer: the Road Hockey to Conquer Cancer Program.

Award Winning Workplace

We’re a great place to work and people are taking note. Vertafore was recently named to Comparably’s lists of Best Company Cultures, Best Leadership, and Best Places to Work for Women. We also claimed a spot on BuiltIn Colorado’s Top 100 Digital and Tech Companies in the State of Colorado.

Keal’s Story

Keal Technology is a leader in the Canadian Insurance industry, offering solutions for Brokers.  We are proudly Canadian, supported by our parent company Vertafore, the leader in modern insurance technology.

Our history dates as far back as 1876 with a company called Melvil Dewey who invented the Dewey Decimal Classification (DDC) system, the classification system that still bears his name, when he was twenty-one and was working as a student assistant in the library of Amherst College. His work created a revolution in library science and set in motion a new era of librarianship. Melvil Dewey well deserves the title of father of modern librarianship selling what is now known as Broker Management Systems (BMS).  In 2000, the Melvil Dewey company had gone through a series of acquisition with CGI being the latest owner.  Keal purchased the BMS division from CGI in 2000.

Thanks to the vision and perseverance of Keal’s leader Pat Durepos, himself a broker by profession, he saw in Keal a company that could evolve to what it has become today; a Canadian Leader in Broker Management Solutions, delivering custom-made, reliable and functional solutions that meet the needs of Canadian Brokers in a personalized and respectful business environment.

Keal has offices in Toronto, Montreal and Grand-Falls, with remote offices located throughout Canada, allowing a local presence and support for our Canadian Brokers.

Keal’s history is one of constant growth and innovation:


Keal enters into a business arrangement with CGI Group to install CGI’s TABS (Total Automated Broker System).


Keal acquires the Insurance Broker Management System division from CGI.


Keal launches SIG, the new flagship broker management software to replace Signassure. SIG boasts the most powerful, open architecture available and offers unlimited integration capabilities to scale to brokers existing and future needs, regardless of how varied.


Keal became the first BMS vendor in Canada to acquire Gold Certified Partner status from Microsoft.


Keal joins the Vertafore group of companies, increasing resources to enable speed to market for software solution for the Canadian Independent Broker distribution.

Consider yourself a ‘History Buff’?

Keep reading to find the evolution of the broker management system from 1876 to date.

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The Evolution of the Broker Management System

The business of brokerage management systems has a long history!

The original systems were based on recording techniques and statistical analyses and date back to 1876. Take a look at how far they’ve come:

• 1876 Melvil Dewey (of Dewey Decimal System fame) founded the Library Bureau
• 1929 the Library Bureau became the Recording and Statistical Corporation
• 1963 Statistical Corporation was taken over by Sperry Rand
• 1971 Sperry Rand became Real Time Corporation
• 1982 Real Time Corporation launched T.A.B.S (Total Automated Broker System)
• 1985 Memotec Data Inc. took over Real Time Corporation
• 1988 Memotec purchased the rights from Agena Corporation to market and support the Premier Broker Management system (sunset in 1998)
• 1991 Memotec acquired Teleglobe Canada and was renamed Teleglobe Inc.
• 1993 Teleglobe purchased the rights from Agena Corporation to develop a Canadian version of their Agena for Windows broker management system
• 1997 Teleglobe purchased Veilleux Informatique Inc. acquiring its VISA insurance broker management system. Keal still supports this system in Quebec
• 1997 CGI Group took over Teleglobe
• 2000 Keal acquired CGI’s Insurance Broker Management System division
• 2002 Keal launched SIG, the new flagship broker management software to replace Signassure

Melvil Dewey

Melvil Louis Kossuth Dewey was born on December 10, 1851. His family was poor, and lived in a small town in upper New York State. Later he cut his first name to Melvil, dropped his middle names and, for a short time, even spelled his last name as Dui.

He invented the Dewey Decimal Classification (DDC) system, the classification system that still bears his name, when he was twenty-one and was working as a student assistant in the library of Amherst College. His work created a revolution in library science and set in motion a new era of librarianship. Melvil Dewey well deserves the title of father of modern librarianship.

Dewey changed librarianship from a vocation to a modern profession. He helped establish the American Library Association (ALA) in 1876; he was secretary of ALA from 1876 to 1890 and president during the 1890/1891 and 1892/1893 terms. He co-founded and edited Library Journal. He was a promoter of library standards and formed a company to sell library supplies, which eventually became the Library Bureau. He was a pioneer in library education. In 1883, Dewey became the librarian of Columbia College (now Columbia University) in New York City. While there, he founded the first ever library school on January 1, 1887. In December 1889, he became the director of the New York State Library at Albany, retiring from that position in 1906.

His range of knowledge and work was wide and varied. He was a pioneer in the creation of career opportunities for women. In his later years he helped create the Lake Placid Club, a leisure center in the Adirondacks. Dewey was also a spelling reformer. Some of the early editions of his classification scheme were presented in reformed spelling, and his original introduction written in reformed spelling was reprinted in the Dewey Decimal Classification through Edition 18.

Dewey died from a stroke on December 26, 1931. Seven decades after his death, he is still primarily known for the Dewey Decimal Classification, the most widely used library classification scheme in the world.

Library Bureau

While Melvil Dewey was living in Boston, Massachusetts, he founded the Library Bureau in 1876. The Bureau supplied library materials such as index cards, vertical files and loose-leaf binders. It is through this bureau that Dewey standardized the size of library index cards (12.5 cm by 7.5 cm).

The Library Bureau was also a pioneer in providing unique services to businesses, such as filing, indexing and analyzing.

Subsequently, in 1929, the company was re-named the Recording and Statistical Corporation.

Recording and Statistical Corporation

In 1929, the Library Bureau was reorganized and re-named as the Recording and Statistical Corporation, offering data processing and analytical services to a diverse clientele internationally.


The Sperry Corp. had a long history. Elmer Sperry (1860-1930) was an inventor with more than 360 patents to his name. He formed the Sperry Gyroscope Co. after inventing the Gyroscopic compass. The company was bought by North American Aviation after World War II, which then spun off part of it as the Sperry Corp.

Remington-Rand had formed out of the original E. Remington & Son, the firearms maker, and had slowly evolved into a products company that made sewing machines and farm equipment. Christopher Sholes talked the company into making a QWERTY typewriter, and in 1886 the venture was spun off into the Remington Typewriter Co., which later merged with Rand Kardex and a slew of smaller firms to form Remington-Rand in 1927.

In 1955, Sperry Corp. merged with Remington-Rand to form Sperry-Rand. It subsequently changed its name to Univac and formed an Information Services Division based in Ontario.

In 1963, the Recording & Statistical Corporation was acquired by the Univac Information Services Division where it remained until 1971.

Real Time Corporation

In 1971, Real Time acquired the Univac Information Services Division.

In 1974, Real Time acquired Datapro Ltd. Real Time was a privately owned company while Datapro was publicly owned. To preserve the public status of DataPro, a new corporation, Real Time Datapro Ltd., was formed.

In 1977, Real Time Datapro acquired Welby Computer Services Ltd., Ottawa, and in 1984, they acquired the software firm Kendrick, Clarke Inc. which developed insurance agent and broker systems for operation on IBM equipment. As a result, Real Time became a major supplier of data processing services to the insurance industry with more than 400 clients across Canada, the U.S. and the U.K.

Real Time inaugurated the first agency batch accounts system in 1954; and Real Time intelligent computer terminals have been in agents’ and brokers’ offices since 1976.

The Total Automated Broker System (T.A.B.S.) was launched to medium to large insurance brokers as a comprehensive online system in 1982.


Memotec Services Corporation was founded in 1977. They focused their attention on international communications and were an active member of the CCITT (now ITU-T) committee that developed the X.25 Packet Switching recommendation, an international standard for data transmission. Their first X.25 product, the MPAC2000, was launched in 1978, making the Company one of the first to market with a product conforming to the newly released standard.

In 1979, they merged with Groupe Memotec Inc. and Systèmes Memotec Corporation to become Memotec Data Inc. They expanded rapidly. By the end of 1982, they had opened offices in the United States, throughout Europe, and in Asia. By this time, Memotec Data was recognized as an industry leader in packet switching technology, and they commanded a major share of the market. By the mid-1980s, Memotec Data’s customer base included major corporations throughout the world.

In December 1985, Memotec Data acquired Real Time Datapro Ltd. In 1988, Memotec purchased rights from the Agena Corporation in the United States to market the Premier Broker Management System in Canada. This application later replaced T.A.B.S and became the foundation for Keal’s flagship application, SIG.


Teleglobe Canada was the telecommunications arm of the Canadian Government and the sole provider of international telecommunications in Canada. It was acquired by Memotec Data in 1987 and re-named Teleglobe Inc. as a division of Memotec Data. In 1990, the Memotec corporate name disappeared as the corporation split into divisions under the Teleglobe name. Four years later, Teleglobe and its Products and Services Division parted company. Memotec Communications was spun off as an independent, publicly owned organization and no longer has any ties with Teleglobe.

To manage the insurance brokerage software, a wholly owned subsidiary called Teleglobe Insurance Systems was created, operating three business units: Insurance Brokerage Systems & Services, Insurance Information Services and Insurance Company Systems & Services. The Insurance Brokerage unit installed and supported Premier and T.A.B.S., which provided Teleglobe’s 700-brokerage clients complete policy, claims and financial-management systems all in one integrated package.

In 1993, Teleglobe Insurance Systems purchased the right to develop and market Agena’s, Agena for Windows broker management system. This was a state of the art client-server system running on Windows NT and using a Microsoft SQL database. Teleglobe Insurance Systems re-named the product Signassure, installing the first client in June 1994.

In September 1998, Teleglobe Insurance Systems withdrew support for Premier and concentrated on T.A.B.S. and Signassure.


CGI was founded in 1976.

In October 1997, CGI acquired Teleglobe’s Insurance Systems from Teleglobe Inc. and close to 4,000 staff members.

CGI is a North American leader in information technology (IT) services, with state-of-the-art expertise in three complementary areas of specialization: information systems, telecommunications and management.

CGI is the largest Canadian independent firm to offer a complete range of end-to-end IT services. It is among the leading providers of consulting services, which include business process engineering, systems integration and outsourcing services. CGI was the first information technology services company in North America to achieve ISO 9001 certification for its project management framework. The company has a strategic partnership with Bell Canada, whose telecommunications expertise and value-added network complement CGI’s expertise in IT services.

And the rest is history!


Join Our Team

We’re always looking for more awesome #PeopleofVertafore. Whether your passion is for engineering or development, marketing or sales, we’ve got a place for you. Vertafore is a great place to begin, grow, or change your career. Explore our site and when you’re ready, search our current openings for your next opportunity.

To consult the open positions and apply, please click on the following link :

Our Leadership Team

The philosophy at Keal is ‘leadership by Canadians for Canadian Brokers’. We are backed up by a strong passionate team of employees committed to making a difference every day for our Broker clients.

Dimitrios Argitis
Vice President and General Manager
Laurent Nadeau
Vice President, Sales, Marketing and Client Solutions
LinkedIn PageTwitter Page
Hollie Fitzgerald
Vice President, Client Experience
Natasha Joyal
Senior Director, Product Development
Stacey Miranda
Director, Product Management

In the News

Insurance is all about relationships and we believe technology should make those relationships even stronger. At Vertafore, our mission is to put people at the heart of insurance technology. Here’s how we’re living up to our purpose.

For more information or media inquiries, please contact:

Laurent Nadeau, VP Sales, Marketing, Client Solutions |

Keal is awesome

Get in touch with us

Call us at 1.800.268.5325 or fill out our contact form below.