Support

Ensuring satisfaction. Ensuring success

Here for You

Whether you’re a Keal Cloud client or managing your own environment, Keal’s knowledgeable Client Experience Representatives provide targeted responses to issues from technical questions to administrative setup inquiries. Just call us; we are here to listen and our pleasure to assist!

Our client experience helpdesk team is available between 7:30 AM (EST) and 7:30 PM (EST), offering you bilingual support across Canada, with emergency coverage available 24/7. View and track the status and resolution progress of your calls anytime via the secure broker section of www.keal.com.

Keeping your brokerage up and running is a responsibility we take very seriously!

For questions on our support processes or to log a new incident, contact us